After you file, the WRC may offer mediation if both sides agree. If not, the complaint goes to an adjudication hearing before an Adjudication Officer. You are usually asked to send a written submission in advance, and your employer is asked to do the same. A clear, well-organised submission makes the hearing run more smoothly.
- Public by default. Since 2021 WRC hearings are generally held in public, and decisions name the parties.
- In person or remote. The WRC uses both formats.
- Representation. You can represent yourself or be represented, for example by a union official or a solicitor.
- Evidence. Each side presents its case and can question the other side's witnesses. Evidence can be taken on oath or affirmation.
Bring copies of your key documents and keep your account factual and in date order.
The Adjudication Officer issues a written decision, which is published. If either side disagrees, they can appeal to the Labour Court within 42 days of the decision. If an employer does not carry out a decision and does not appeal, it can be enforced through the District Court.
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